GT Plumbing LLC («we,» «our,» or «us») respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes:

• The types of information we may collect from you or that you may provide when you visit our website or use our services.
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.
• Your choices regarding our use of your personal information.
• The security procedures we have implemented to protect your information.

This policy applies to information we collect on our website and through our services, as well as information collected offline in the course of providing plumbing services.

We collect several types of information from and about users of our website and services:

Personal Information

We may collect personal information that can identify you, including but not limited to:

Type of Information	Examples	How We Collect It
Contact Information	Name, email address, phone number, physical address	Contact forms, service requests, email communications
Service Information	Service location, type of service needed, project details	Service inquiries, quotes, project documentation
Payment Information	Billing address, payment method (credit card processed securely)	Invoices, payment processing, accounting records
Communication Records	Email correspondence, phone call records, service notes	Customer service interactions, project coordination

Non-Personal Information

We may also collect non-personal information about your interaction with our website:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, referral sources

This Cookie Policy explains how GT Plumbing LLC uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: Necessary for the website to function properly
• Functional Cookies: Remember your preferences and settings
• Analytical Cookies: Help us understand how visitors interact with our website
• Performance Cookies: Collect information about website usage

Types of Cookies We Use

Cookie Name	Type	Purpose	Duration
session_id	Essential	Maintains user session state	Session
language_preference	Functional	Remembers language preference	1 year
_ga	Analytics	Google Analytics – distinguishes users	2 years
_gid	Analytics	Google Analytics – distinguishes users	24 hours
cookie_consent	Functional	Remembers cookie consent choice	1 year

Third-Party Cookies

We may also use third-party cookies for analytics and marketing purposes. These cookies are set by domains other than our own and include:

• Google Analytics: To analyze website traffic and user behavior
• Social Media Platforms: For social sharing and integration features
• Advertising Networks: To deliver relevant advertisements

Managing Cookies

You can control and manage cookies in various ways:

• Browser Settings: Most browsers allow you to refuse or accept cookies. You can usually modify your browser settings to decline cookies if you prefer.
• Opt-Out Tools: For third-party analytics and advertising cookies, you can use opt-out tools provided by the respective services.
• Device Settings: On mobile devices, you can manage cookie preferences through your device settings.

Consent for Cookies

When you first visit our website, you will be presented with a cookie banner where you can accept or customize your cookie preferences. You can change your consent at any time by clearing your browser cookies or adjusting your browser settings.

Updates to Cookie Policy

We may update this Cookie Policy from time to time. We encourage you to periodically review this page for the latest information on our cookie practices.

We use the information we collect for various business purposes, including:

• Providing Services: To schedule, perform, and bill for plumbing services
• Customer Communication: To respond to inquiries, send service reminders, and provide updates
• Business Operations: To manage accounts, process payments, and maintain records
• Service Improvement: To enhance our services, website, and customer experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send promotional materials about our services (with your consent where required)
• Safety and Security: To protect our business, employees, customers, and assets

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, scheduling software providers)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of GT Plumbing LLC, our customers, or others
• With Your Consent: When you have given us explicit permission to share your information

All third-party service providers are required to maintain appropriate security measures and use personal information only for the purposes we specify.

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Secure data storage and transmission protocols
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Employee training on data protection and privacy
• Physical security measures at our business locations

Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information. In the event of a data breach, we will notify affected individuals as required by law.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-Out: You can opt out of marketing communications at any time
• Data Portability: You can request a copy of your information in a structured format
• Restriction: You can request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing certain requests.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.